The operation of the SolveDirect Application Service Provider Platform provides tangible evidence for LINBIT’s ability and expertise.
A division of the Brain Force group, SolveDirect serves as an electronic data clearing platform for IT incidence reporting. Technically speaking, the company runs an internet platform for large-scale service clients and their service providers that manages the electronic communication of both partners’ helpdesks.
SolveDirect has a very clear idea of the security level required for their services. As a data clearing platform, they need utmost availability and highest possible security. Every level has to be protected by a firewall and every component of their system needs to be designed fully redundant. Uninterrupted operation must be guaranteed for all applications and must be maintained even in the case of power, server or other failures.
Their level of requirements can be compared to that of an airport.
SolveDirect CEO Martin Bittner: “LINBIT is our ideal IT partner and guarantees highest security in terms of operating systems and infrastructure. This allows us to fully focus on our key competence that is the development of our application solutions.”
