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Solution Pricing & Service Level Agreement

LINBIT offers 24×7 support services from our EU or US based team. The LINBIT engineers are expertly trained to help your team design, deploy, and support your infrastructure.

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LINBIT Starter

Includes access to our official repositories and Community non-SLA support.

starting from

$1,000

/2 nodes/year

Subscribe
  • Including DRBD and LINSTOR Open Source features:
  • Tech Guide for DRBD 9 and LINSTOR + Access to LINBIT's Extensive Documentation (Open Source)
  • Self-service / Community Support (Open Source)
  • Repository Access
  • Latest Software Updates
  • GUI Supported Version

Plus

Offers the addition of unlimited support tickets and remote installation support.

Priced per cluster per year + terabyte fee

.

Request a Quote
  • Including all LINBIT Starter features:
  • Updates, Including New Features
  • New Packages on Request: Next Business Day
  • Annual Health Checks
  • E-Mail/Phone Support
  • Unlimited Support Tickets
  • Remote Installation/Troubleshooting by SSH/VPN
  • Failover Testing
  • Emergency Support
  • Initial Support Response Time: 8 Hours Maximum
  • Emergency Initial Response Time: 4 Hours Maximum

Enterprise

Offers 24x7 access to our expert support with our fastest turnaround times.

Priced per cluster per year + terabyte fee.

.

Request a Quote
  • Including all Plus features:
  • New Packages on Request Within 24 Hours
  • RDMA License for Fast Infiniband Replication
  • Performance Tuning
  • Support Engineer Assigned to Your Company
  • Graphical User Interface
  • Remote Support / Remote Management
  • Initial Support Response Time: 4 Hours Maximum
  • Emergency Initial Response Time: 1 Hour Maximum
  • Dedicated Account Manager Assigned to Your Company
  • Mail/Phone Support: 24x7

Plus

Offers unlimited CloudStack® support tickets and remote installation support.

Priced per node per year.

.

Request a Quote
  • New Packages on Request:
    Next Business Day
  • Annual Health Checks
  • E-Mail/Phone Support
  • Unlimited Support Tickets
  • Remote Installation/Troubleshooting by SSH/VPN
  • Initial Support Response Time: 8 Hours Maximum
  • Emergency Initial Response Time: 4 Hours Maximum

Enterprise

Offers 24/7 access to our expert support with our fastest turnaround times.

Priced per node per year.

Request a Quote
  • Including all Plus features:
  • New Packages on Request:
    Within 24 Hours
  • Performance Tuning
  • Support Engineer Assigned
  • Graphical User Interface
  • Remote Support / Remote Management
  • Initial Support Response Time: 4 Hours Maximum
  • Emergency Initial Response Time: 2 Hour Maximum
  • Dedicated Account Manager Assigned to Your Company
  • Mail/Phone Support: 24/7

LINBIT Starter

Includes access to our official repositories and Community non-SLA support.

starting from

$1,000

/2 nodes/year

Subscribe
  • DRBD 9, Including LINBIT HA (Open Source)
  • Access to LINBIT's Extensive Documentation (Open Source)
  • Self-service / Community Support (Open Source)
  • Repository Access
  • Latest Software Updates

Basic

Offers the addition of SLA backed business hour support.

Priced per node per year.

Request a Quote
  • Including all LINBIT Starter features:
  • Access to LINBIT's Repository to Download the Tested, Official Linux Packages
  • New Packages upon Request: Within 3 Business Days
  • 5 Support Tickets Per Year
  • Annual Health Checks
  • Updates, Including New Features
  • Device Size: up to 8TB
  • Initial Support Response Time: 2 Days Maximum

Plus

Offers the addition of unlimited support tickets and remote installation support.

Priced per node per year.

Request a Quote
  • Including all Basic features:
  • Unlimited Support Tickets
  • New Packages upon Request: Next Business Day
  • Remote installation/troubleshooting by SSH, Reverse-SSH, or VPN
  • Failover Testing
  • Emergency Support
  • Device Size: up to 32TB
  • Emergency Initial Response Time: 4 Hours Maximum
  • Initial Support Response Time: 8 Hours Maximum
  • Email/Phone Support: 9/5 CE(S)T or PT

Enterprise

Offers 24x7 access to our expert support with our fastest turnaround times.

Priced per node per year.

Request a Quote
  • Including all Plus features:
  • Technical Assistance and Best Practice Advice Before Deployment
  • New Packages upon Request: Within 24 Hours
  • Performance Tuning
  • Emergency Support
  • Remote installation/troubleshooting by SSH, Reverse-SSH, or VPN
  • Device Size: Unlimited
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response: 4 Hour Maximum
  • Email/Phone Support: 24x7

LINBIT HA for WinDRBD

Offers the same three support tiers and SLAs as for Linux —excluding the “new package upon request” timed component.

Priced per node per year.

Request a Quote

License

Includes initial deployment help and 24x7 expert support with fastest turnaround times.

Priced per node per year.

Request a Quote
  • DRBD Proxy license
  • Live Disaster Recovery
  • Replicate IT Resources
  • Diverse Geographical Locations
  • License Support features:
  • Email/Phone Support: 24x7
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response Time: 4 Hours Maximum
  • Unlimited Support Tickets
  • SSH or VPN Installation
  • Dedicated LINBIT Certified Deployment Engineer
  • Troubleshooting by a LINBIT Certified Engineer
  • DRBD® Integration with Linux Cluster Suite
  • DRBD® Integration with Pacemaker4
  • Remove Reliance on a Specific Regional Data Center​
  • Self-Healing Fault Tolerant Response Mechanisms​

License

Includes initial deployment help and 24x7 expert support with fastest turnaround times.

Contact Us

/Node/Year

Request a Quote
  • License features:
  • DRBD Proxy license
  • Live Disaster Recovery
  • Replicate IT Resources
  • Diverse Geographical Locations
  • Remove Reliance on a Specific Regional Data Center
  • Self-Healing Fault Tolerant Response Mechanisms
  • Designed to Keep Your Applications Running and Your Data Accessible
  • Enterprise features:
  • Unlimited Support Tickets
  • LINBIT DR installation Support Included
  • Performance Tuning
  • Emergency Support
  • Remote Support / Remote Management
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response Time: 4 Hours Maximum
  • Email/Phone Support: 24x7

Basic

Includes access to our official repositories with SLA backed business hour support.

Priced per node per year.

Request a Quote
  • 5 Support Tickets
  • New Packages upon Request Within 3 Business Days
  • Initial Support Response Time: 2 Business Days Max
  • Email Support During Business Hours

Enterprise

Offers 24x7 access to our expert support with unlimited support tickets and fastest turnaround times.

Priced per node per year.

Request a Quote
  • Including all Basic features:
  • Unlimited Support Tickets
  • New Packages upon Request Within 24 Hours
  • Remote Support / Remote Management
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response Time: 4 Hours Maximum
  • Email/Phone Support: 24x7

LINBIT Starter

Includes access to our certified repositories and Community non-SLA support.

starting from

$1,000

/per 2 Nodes/Year

Subscribe
  • DRBD and LINSTOR Open Source features plus:
  • Tech Guide for DRBD 9 and LINSTOR + Access to LINBIT's Extensive Documentation (Open Source)
  • Self-service / Community Support (Open Source)
  • Repository Access
  • Latest Software Updates
  • GUI Supported Version

Plus

Offers the addition of unlimited support tickets and remote installation support.

starting from

Customizable

/Cluster/Year+TB Fee

Request a Quote
  • All LINBIT Starter features plus:
  • Updates, Including New Features
  • New Packages on Request: Next Business Day
  • Annual Health Checks
  • E-Mail/Phone Support
  • Unlimited Support Tickets
  • Remote Installation/Troubleshooting by SSH/VPN
  • Failover Testing
  • Emergency Support
  • Initial Support Response Time: 8 Hours Maximum
  • Emergency Initial Response Time: 4 Hours Maximum

Enterprise

Offers 24x7 access to our expert support with our fastest turnaround times.

starting from

Contact Us

/Cluster/Year+TB Fee

Request a Quote
  • All Plus features plus:
  • New Packages on Request Within 24 Hours
  • RDMA License for Fast Infiniband Replication
  • Performance Tuning
  • Support Engineer Assigned to Your Company
  • Graphical User Interface
  • Remote Support / Remote Management
  • Initial Support Response Time: 4 Hours Maximum
  • Emergency Initial Response Time: 1 Hour Maximum
  • Dedicated Account Manager Assigned to Your Company
  • Mail/Phone Support: 24x7

LINBIT Starter

Includes access to our certified repositories and Community non-SLA support.

starting from

$1,000

/per 2 Nodes/Year

Subscribe
  • DRBD 9, Including LINBIT HA (Open Source)
  • Access to LINBIT's Extensive Documentation (Open Source)
  • Self-service / Community Support (Open Source)
  • Repository Access
  • Latest Software Updates

Basic

Offers the addition of SLA backed business hour support.

starting from

Customizable

/Cluster/Year+TB Fee

Request a Quote
  • All LINBIT Starter features plus:
  • Access to LINBIT's Repository to Download the Tested, Certified Linux Packages
  • New Packages upon Request: Within 3 Business Days
  • 5 Support Tickets Per Year
  • Annual Health Checks
  • Updates, Including New Features
  • Device Size: up to 8TB
  • Initial Support Response Time: 2 Days Maximum

Plus

Offers the addition of unlimited support tickets and remote installation support.

starting from

Customizable

/Cluster/Year+TB Fee

Request a Quote
  • All Basic features plus:
  • Unlimited Support Tickets
  • New Packages upon Request: Next Business Day
  • Remote installation/troubleshooting by SSH, Reverse-SSH, or VPN
  • Failover Testing
  • Emergency Support
  • Device Size: up to 32TB
  • Emergency Initial Response Time: 4 Hours Maximum
  • Initial Support Response Time: 8 Hours Maximum
  • Email/Phone Support: 9/5 CE(S)T or PT

Enterprise

Offers 24x7 access to our expert support with our fastest turnaround times.

starting from

Contact Us

/Cluster/Year+TB Fee

Request a Quote
  • All Plus features plus:
  • Technical Assistance and Best Practice Advice Before Deployment
  • New Packages upon Request: Within 24 Hours
  • Performance Tuning
  • Emergency Support
  • Remote installation/troubleshooting by SSH, Reverse-SSH, or VPN
  • Device Size: Unlimited
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response: 4 Hour Maximum
  • Email/Phone Support: 24x7

LINBIT Starter

Includes access to our certified repositories and Community non-SLA support.

starting from

$1,000

/per 2 Nodes/Year

Subscribe
  • DRBD 9, Including LINBIT HA (Open Source)
  • Access to LINBIT's Extensive Documentation (Open Source)
  • Self-service / Community Support (Open Source)
  • Repository Access
  • Latest Software Updates

Basic

Offers the addition of SLA backed business hour support.

starting from

Customizable

/Cluster/Year+TB Fee

Request a Quote
  • All LINBIT Starter features plus:
  • Access to LINBIT's Repository to Download the Tested, Certified Linux Packages
  • 5 Support Tickets Per Year
  • Annual Health Checks
  • Updates, Including New Features
  • Device Size: up to 8TB
  • Initial Support Response Time: 2 Days Maximum

Plus

Offers the addition of unlimited support tickets and remote installation support.

starting from

Customizable

/Cluster/Year+TB Fee

Request a Quote
  • All Basic features plus:
  • Unlimited Support Tickets
  • Remote Installation/Troubleshooting by SSH/VPN
  • Dual Primary HA Deployment
  • Failover Testing
  • Emergency Support
  • Device Size: up to 32TB
  • Emergency Initial Response Time: 4 Hours Maximum
  • Initial Support Response Time: 8 Hours Maximum
  • Email/Phone Support: 9/5CE(S)T or PT

Enterprise

Offers 24x7 access to our expert support with our fastest turnaround times.

starting from

Contact Us

/Cluster/Year+TB Fee

Request a Quote
  • All Plus features plus:
  • Technical Assistance and Best Practice Advice Before Deployment
  • Performance Tuning
  • Emergency Support
  • Remote Support / Remote Management
  • Device Size: Unlimited
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response: 4 Hour Maximum
  • Email/Phone Support: 24x7

License Only

LINBIT DR®

Request a Quote
  • DRBD Proxy license
  • Live Disaster Recovery
  • Replicate IT Resources
  • Diverse Geographical Locations
  • Remove Reliance on a Specific Regional Data Center
  • Self-Healing Fault Tolerant Response Mechanisms
  • Designed to Keep Your Applications Running and Your Data Accessible

Enterprise

LINBIT DR Support

Request a Quote
  • LINBIT DR License, plus:
  • Unlimited Support Tickets
  • LINBIT DR installation Support Included
  • Performance Tuning
  • Emergency Support
  • Remote Support / Remote Management
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response Time: 4 Hours Maximum
  • Email/Phone Support: 24x7

Basic

Includes access to our certified repositories with SLA backed business hour support.

Request a Quote
  • 5 Support Tickets
  • New Packages upon Request Within 3 Business Days
  • Initial Support Response Time: 2 Business Days Max
  • Email Support During Business Hours

Enterprise

Offers 24x7 access to our expert support with unlimited support tickets and fastest turnaround times.

Request a Quote
  • All Basic features plus:
  • Unlimited Support Tickets
  • New Packages upon Request Within 24 Hours
  • Remote Support / Remote Management
  • Emergency Initial Response Time: 1 Hour Maximum
  • Initial Support Response Time: 4 Hours Maximum
  • Email/Phone Support: 24x7

Rooted in LINBIT Open Source Software

The core of our subscription offerings is rooted in open source. DRBD is in the Linux Kernel since 2001. LINBIT SDS is based on it and LINSTOR.

LINSTOR

Manages DRBD resources for high availability and performance of critical data.

Download
  • LINSTOR Source Code
  • LINSTOR Tech Guides
  • Access to LINBIT's Extensive Documentation
  • Self-service / Community Support

DRBD

Virtual block device that replicates data at the block level via the DRBD kernel driver.

Download
  • DRBD 9 Source Code
  • DRBD Tech Guides
  • Access to LINBIT's Extensive Documentation
  • Self-service / Community Support

WinDRBD

Highly available replicated disk drives for Windows.

Download
  • DRBD 9 Windows Driver
  • Access to LINBIT's Extensive Documentation
  • Self-service / Community Support

Let's talk!

As the world’s leading provider of Software-Defined Storage, High Availability, and Disaster Recovery software, LINBIT adds server clustering capabilities to any containerized, virtualized, or bare metal environment.

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Copyright © 2025 LINBIT

All rights reserved. The words LINSTOR®, DRBD®, LINBIT®, and the logo LINSTOR®, DRBD®, and LINBIT® are trademarks or registered trademarks of LINBIT HA-Solutions GmbH.

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Company

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Copyright © 2025 LINBIT

All rights reserved. The words LINSTOR®, DRBD®, LINBIT®, and the logo LINSTOR®, DRBD®, and LINBIT® are trademarks or registered trademarks of LINBIT HA-Solutions GmbH and LINBIT USA LLC.

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